Return and Refund Policies & General Release of Liabilities
Scottsdale Car Care and Speed Shop
Complete Auto Repair
Return & Refund Policy – Scottsdale Car Care & Speed Shop
Last updated: August 2025
At Scottsdale Car Care & Speed Shop, we value your satisfaction and aim to provide high-quality automotive products and services. If you are not fully satisfied with your purchase, our return and refund policy makes the process simple and transparent.
1. Eligibility for Returns
Returns are accepted within 30 days of delivery.
Items must be unused, uninstalled, and in their original packaging.
Products showing signs of installation, wear, or damage not caused by us are not eligible for return.
2. Non-Returnable Items
The following items cannot be returned:
Special-order or custom-made parts
Electrical components once opened or installed
Services or labor performed
Clearance or final sale items
3. Return Process
Contact Us – Email info@scottsdalespeed.com with your order number and reason for return.
Approval – We’ll confirm eligibility and provide return instructions.
Ship Back – Send the item(s) to the provided return address.
Inspection – Once received, items will be inspected before a refund is issued.
4. Refunds
Refunds are issued to the original payment method within 5 business days after we receive and inspect the returned product.
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless:
The product arrived defective or damaged, or
We shipped the wrong item.
6. Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery. We will arrange a replacement or refund at no cost to you.
7. Contact Information
For returns, refunds, or questions about this policy, please contact:
Scottsdale Car Care & Speed Shop
Email: info@scottsdalespeed.com
Phone: (480)284-5488
Privacy Policy – Scottsdale Car Care & Speed Shop
Effective Date: 09/15/2025
At Scottsdale Car Care & Speed Shop (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our ads, forms, or landing pages.
1. Information We Collect
When you submit a form or interact with our TikTok lead ads, we may collect:
Name
Email address
Phone number
Vehicle information (if provided)
Any other details you choose to share
2. How We Use Your Information
We use the information you provide to:
Respond to your inquiries
Schedule appointments or consultations
Provide quotes, promotions, or service updates
Improve our services and marketing efforts
3. How We Share Your Information
We do not sell your personal information. We may share your information only with:
Trusted service providers who help us manage appointments, email communications, or advertising (under strict confidentiality agreements)
As required by law or legal process
CarFax and other Automotive Vehicle Reporting Sites
4. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
You may opt out of receiving marketing messages at any time by following the instructions in our emails or texting “STOP” to SMS communications.
You may request access to, correction of, or deletion of your personal data by contacting us (see Section 7).
6. Cookies & Tracking
Our ads and landing pages may use cookies, pixels, or similar technologies to measure performance and improve targeting. These may collect anonymous data such as device type, browser, and interactions with our ads.
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Scottsdale Car Care & Speed Shop
9550 N 90th St. Bldg D101, Scottsdale AZ 8528
Email: info@scottsdalespeed.com
Phone: +1 (480)284-5488
General Release of Liability and Assumption of Risk
Effective immediately upon approval of labor or authorization of work, the undersigned customer (“Customer”) acknowledges, understands, and agrees to the following terms:
In consideration for any and all services performed or to be performed by Scottsdale Car Care & Speed Shop, its owners, officers, employees, agents, affiliates, contractors, successors, and assigns (collectively, the “Released Parties”), the Customer hereby waives, releases, discharges, and covenants not to sue the Released Parties from and against any and all claims, demands, causes of action, damages, losses, costs, or liabilities of any kind or nature, whether known or unknown, arising out of, relating to, or in connection with any service, repair, test, operation, or handling of the Customer’s vehicle by the Released Parties.
The Customer expressly acknowledges and agrees that the operation, testing, or tuning of any motor vehicle—including but not limited to use of a Mustang chassis dynamometer—carries inherent risks, including mechanical failure, property damage, bodily injury, or death. The Customer voluntarily assumes all such risks and accepts full responsibility for any resulting loss or damage to their vehicle or person, regardless of fault. The Customer further acknowledges that no warranties, express or implied, are provided, and that vehicle performance modifications or repairs may affect safety, emissions compliance, and component longevity.
The Customer agrees to indemnify, defend, and hold harmless the Released Parties from any and all third-party claims, liabilities, or expenses (including attorney’s fees) arising out of or related to the Customer’s vehicle, authorization of work, or participation in testing or tuning.
This Release constitutes the entire agreement between the parties and supersedes any prior representations or understandings. It may not be modified except in a written instrument signed by both parties. This Release shall be binding upon the Customer and their heirs, executors, administrators, successors, and assigns, and shall be governed by and construed in accordance with the laws of the State of Arizona.
By approving labor, signing a work order, or authorizing any service to commence, the Customer acknowledges that they have read, fully understood, and voluntarily agreed to this General Release of Liability and Assumption of Risk.